Q: When does my membership expire?
A: All memberships expire on September 30th.
Q: How do I renew my membership?
A: Use the link on the membership page to access your record in the database and click "Renew". You can renew all your family members the same way: Look-up their record and click "Renew"; each renewal will go in a PayPal cart. When you're done, a single remittance is safe and easy via PayPal.
Q: I just renewed my membership on-line but my record in the database has not changed...
A: Once the Membership Secretary receives notice of your payment from PayPal, your record will be updated.
Q: How do I update my e-mail address for the RaRa RAG?
A: Simple: Use the Membership Data Access page to access your record in the database and click "Edit".
Q: I'm trying to login and the system is asking me for an "access code". Where do I get one?
A: Everyone has an access code - Initially the computer assigned a random code to you. To get your code click the link under the box to enter your last name. A new page will appear where you can enter all or part of your last name. Click "Search" and find yourself in the list and click "Request Code". The system will e-mail your code to you. NOTE: If you don't have a valid e-mail address in the database, you'll need to contact the Membership Secretary.
Q: How do I change my "access code"?
A: Use the link on the membership page to access your record in the database and click "Edit". You will notice that only certain fields are editable. One is the Access Code. You can make it anything you want (remember it is case sensitive). After making your edits click "Update".
Q: How do I change my address or new call sign?
A: In the near future, that data will come to us directly from the FCC. At this time, you can contact the Membership Secretary with your new information.
Q: I Just turned 65. How do I change my membership from Regular to Senior?
A: Congratulations OM! Contact the Membership Secretary to change your membership level.
Q: How do I see my Membership Rewards Points?
A: Your Rewards Points are visible on your Membership Data Access page. At the bottom of the page is a list of your awards and redemptions with your available balance.
Q: I don't see Membership Rewards Points posted that I thought I earned?
A: Rewards Points for Public Service events are awarded by the Public Service Coordinator; Points for VE's are awarded by the VE Team Leader; all other points are awarded by the President. If you've earned points that aren't posted, contact the person responsible for making the awards for verification.
Q: How do I redeem Membership Points?
A: Today you can redeem them online, towards your membership dues and event registration (like the Annual Banquet) more redemption options will come in the future.
Q: How do I renew my family members?
A: Each individual has a unique access code. Simply access your family members data with their code and renew. Multiple transactions will be put in a PayPal cart for a single payment.
Q: I'm having trouble renewing (the renewal box does not display) and the website looks "odd"...